HR Shared Services Clerk

Our Human Resources Department is focused on ALDI’s most valuable asset: our people. With teams including Administration, Employee Communications, Payroll & Benefits, Human Resource Information Systems, Legal, Risk & Security, Recruitment and Training & Development, HR makes sure that ALDI continues to employ talented and motivated people that are focused on preserving the supportive culture we're known for.

Position Type: Full-Time
Starting Wage: $21.50 per hour
Wage Increases: Year 2 - $22.25 | Year 3 - $23.00 | Year 4 - $23.75
Work Location: Naperville, IL
This role is eligible to participate in ALDI’s Hybrid Work Program, which allows remote work up to 3 days per week (i.e., work remotely up to 3 days per week; work in-office at least 2 days per week).

Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation.

• Provides guidance and support to the business on all HR related inquiries, including serving as the first point of contact for HR questions and requests via email and shared phone line, tracking inquiries in the case management system, providing ongoing assistance to HR technology users, and escalating complex inquiries to appropriate subject-matter-expert.
• Executes the pre-employment and onboarding process for all new hires including monitoring the status of applicable pre-employment screenings, I-9s and onboarding forms, assisting with document completion and providing guidance to the business on points of escalation.
• Processes and maintains all employee data in the HCM system including new hire information, job changes, terminations, promotions, and other HR-related data.
• Executes end-to-end processing of unemployment claims, including gathering necessary documentation, verifying eligibility, submitting claims to third-party vendors, maintaining detailed records of client interactions and claim progress in case management system for tracking, and providing support and education to leaders on documentation requirements and procedures for filing.
• Serves as the primary point of contact for the business regarding work authorization inquiries and assists with internal and external audits related to work authorization and immigration compliance.
• Collaborates with internal HR teams when specific expertise is necessary to formulate and deliver the best possible response to internal customers. 
• Performs all assigned tasks accurately, efficiently, and in accordance with applicable policies and procedures.
• Maintains confidentiality and privacy of employee and company sensitive data.
• Other duties as assigned.• Other duties as assigned.

Job-specific Competencies:
Knowledge/Skills/Abilities

• Consistently demonstrates the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role.
• Gives attention to detail and follows instruction.
• Excellent verbal and written communication skills.
• Ability to prioritize and work under strict deadlines.
• Ability to work both independently and within a team environment.
• Ability to stay organized and multi-task efficiently.
• Ability to utilize HR technologies and resources. 
• Ability to interpret and apply company policies and procedures. 
• Proficient in Microsoft Office Suite.
• Provides prompt and courteous customer service. 
• Ability to prioritize and work under strict deadlines. 

Education and Experience:

• High School Diploma / GED required. 
• A minimum of 1 year of relevant experience required. 
• Or, a combination of education and experience providing equivalent knowledge. 
• Associate’s Degree preferred. 

Physical Requirements:

• Work may be performed in an office, remote office, or a combination of both where a computer and office equipment may be used as needed to perform duties.
• Regularly required to sit, reach, grasp, stand and move from one area to another.
• Constantly and repeatedly use keyboard/mouse.
• Occasionally required to push, pull, bend, lift and move up to 25 lbs. 

Travel:

• Minimal travel required as needed for job related duties such as training, project work and administrative tasks.

ALDI offers competitive wages and benefits, including:

• 401(k) Plan
• Company 401(k) Matching Contributions
• Employee Assistance Program (EAP)
• PerkSpot National Discount Program

In addition, eligible employees are offered:

• Medical, Prescription, Dental & Vision Insurance
• Generous Vacation Time & 7 Paid Holidays
• Up to 6 Weeks Paid Parental Leave at 100% of pay
• Up to 2 Weeks Paid Caregiver Leave at 100% of pay
• Short and Long-Term Disability Insurance
• Life, Dependent Life and AD&D Insurance
• Voluntary Term Life Insurance

ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.